Legal

Privacy Notice Policy

OVE, Inc.

3423 Fillmore Street, apt 202, San Francisco CA, 94123 USA.

Effective Date: May 1st, 2022

Our privacy notice governs the privacy practices of our website www.ovetouchngo.com, software as a service, and mobile app, collectively and hereinafter called Platform. Our privacy notice tells you what personal data and nonpersonal data we collect from you, how we collect them, how we protect them, how we share them, how you can access and change them, and how you can limit our sharing of them. Our privacy notice also explains certain legal rights that you have concerning your personal data. Any capitalized terms not defined herein will have the same meaning as where they are defined elsewhere on our Platform.

Definitions

‘NONPERSONAL DATA’ (NPD) is information that is in no way personally identifiable.

‘PERSONAL DATA’ (PD) means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified directly or indirectly by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person. PD is in many ways the same as Personally Identifiable Information (PII). However, PD is broader in scope and covers more data. (CCPA) means California Consumer Privacy Act.

Topics Covered in Our Privacy Notice

1. Your Rights

Contact us using the information at the top of this privacy notice to exercise any of your legal rights contained within this privacy notice.

Our policy is that we do not sell our users and customers PD except in the sale or merger of our business. See the section about “Disclosures to Successors” in this privacy notice. The provision below is only here because it is required by law that we include it. You have the right to request that we do not sell any of your personal information.

Personal information for this section means but is not limited to a natural person’s first name or first initial and last name in combination with any one or more of the following data elements when they are not encrypted: driver’s license number, driver authorization card number, or identification card number. Account number, credit card, or debit card number, in combination with any required security code, access code, or password that would permit access to the person’s financial account. If you wish to make this request, you can email us at contact@ovetouchngo.com telling us that you do not want to have any of your personal information sold. Include enough personal information so that we can reasonably verify your identity. We will respond to your request within 30 days after receiving it.

1a. Your Privacy Rights Under the CCPA

Californian consumers have certain rights under the CCPA. For us to comply with some of these rights, we must be able to reasonably verify a consumer’s identity. These rights include:

The right of Californians to know what personal information is being collected about them.
The right of Californians to know whether their personal information is sold or disclosed and to whom.
The right of Californians to say no to the sale of their personal information.
The right of Californians to access their personal information.
The right to data portability. Californians have the right to request their personal information that they provided to us and use them for their own purposes. We will provide Californians their personal information within 30 days of their request.
The right of Californians to the deletion of their personal information.
The right of Californians to equal service, price, and not being discriminated against even if they exercise their privacy rights.
One or more designated means for Californian consumers to submit requests under the CACPA including (at minimum) a toll-free telephone number, and if the business maintains an Internet website, a website address.
The right of Californians to designate an authorized agent to request on their behalf. When designating an authorized agent, you must provide a valid power of attorney, the requester’s valid government-issued identification, and the authorized agent’s valid government-issued identification.

Personal information includes:

categories of personal information that a business collected about the consumer;
categories of sources from which the personal information was collected;
specific pieces of personal information that the business has collected about consumers;
categories of third parties with whom the business shares personal information;
the business or commercial purpose of collecting or selling personal information.

2. Information We Collect and How We Collect

Generally, you control the amount and type of information that you provide to us when using our Platform.

2a. At User and Member Registration or When Buying Products or Services

We may collect some or all of the following information depending on your business relationship with us: your full name, residential address, email address, mobile phone number, gender, fingerprint data, selfie, citizenship status, date of birth, an image of government-issued ID, or passport, or image of driver’s license, credit card information, name of business entity, EIN, state of incorporation, type of business, business address, business email, and customer service contact information.

2b. Google API

By using our Platform, you are subject to the Google Privacy Policy and Terms of Service.
When collecting and processing user data, including PD from Google APIs, we will follow Google API Services User Data Policy. We also require that our employees, contractors, agents, and successors comply with the Google API Services User Data Policy.

2c. Automatic Information

We automatically receive information from your web browser or mobile device. This information may include the IP address of your computer/the proxy server you use to access the Internet, your Internet service provider’s name, your web browser type, the type of mobile device, your computer operating system, and data about your browsing activity when using our Platform. We use all this information to analyze trends among our users to help improve our Platform.

2d. When Entering and Using Our Platform

When you enter and use our Platform and agree to accept cookies, some of these cookies may contain your PD.

2e. Our Use of Cookies

Our Platform uses cookies. A cookie is a small piece of data or a text file that is downloaded to your computer or mobile device when you access certain websites and other technologies. Cookies may contain text that can be read by the web server that delivered the cookie to you. The text contained in the cookie generally consists of a sequence of letters and numbers that uniquely identifies your computer or mobile device; it may contain other information as well.

By agreeing to accept our use of cookies you are giving us and the third parties with which we partner permission to place, store, and access some or all the cookies described below on your computer and or mobile device.

Strictly Necessary Cookies - These cookies are necessary for the proper functioning of our Platform, such as displaying content, logging in, validating your session, responding to your request for services, and other functions.
Performance Cookies - These cookies collect information about the use of our Platform, such as pages visited, traffic sources, users’ interests, content management, and other measurements.
Functional Cookies - These cookies enable our Platform to remember users’ choices, such as their language, usernames, and other choices while using our Platform. They can also be used to deliver services, such as letting a user create a blog post, listen to audios, or watch videos on our Platform.
Media Cookies - These cookies can be used to improve our Platform’s performance and provide special features and content. They can be placed by us or third parties who provide services to us.
Advertising or Targeting Cookies - These cookies are usually placed and used by advertising companies to develop a profile of your browsing interests and serve advertisements on other websites that are related to your interests. You will see less advertising if you disable these cookies.
Session Cookies - These cookies allow our Platform to link the actions of a user during a browser session. They may be used for a variety of purposes, such as remembering what a user has put in their shopping cart as they browse our Platform. Session cookies also permit users to be recognized as they navigate our Platform so that any item or page changes they make are remembered from page to page. Session cookies expire after a browser session; they are not stored long-term.
Persistent Cookies - These cookies are stored on a user’s device between browser sessions, which allows the user’s preferences or actions across a website or across different websites to be remembered. Persistent cookies may be used for several purposes, including remembering users’ choices and preferences when using a website or targeting advertising to them.

We may also use cookies for:

identifying the areas of our Platform that you have visited;
personalizing the content that you see on our Platform;
our Platform analytics;
remarketing our products or services to you;
remembering your preferences, settings, and login details;
targeted advertising and serving ads relevant to your interests;
affiliate marketing;
allowing you to post comments;
allowing you to share content with social networks.

Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access features on our Platform correctly or at all.

2f. Accessing Your Camera

We only access your device camera with your permission. If you need to update your permissions, you can do so in your device’s account. We only enable your Bluetooth and notifications with your permission. If you need to update your permissions, you can do so in your device’s account. Please remember that we may, but have no obligation to, monitor, record, and store usage Information to protect your safety or the safety of other users, to assist with regulatory or law enforcement efforts, or for other reasons relating to our services. By using our Platform, you are giving your express consent to the recording, storage, and disclosure of such information accessed through your device camera.

2g. Accessing Your Contact List

We may access your contact list on your device so that you can identify and direct the invitation of your contacts. We store and use this information to suggest referrals or connections and for other reasons related to our services. We make these recommendations based on your contact list information as well as, the consent of your contacts and if they are also one of our customers. We only access your contact list information with your express consent. If you provide us with personal data from your contact list, it is your responsibility to ensure that the communication of such data to, and further processing by us is agreed to by your contacts. For example, when you provide us with information about your contacts, we may use it to let you know which of your contacts have also signed up for our Platform or, at your exclusive direction, send messages to your contacts regarding our Platform. We will not send messages to your contacts that are not explicitly directed by you and agreed by them.

2h. Additional Information Collected

We may collect additional information that you submit by way of focus groups, contests, sweepstakes, job applications, customer support, or other similar means. We may also collect any communications between us and you (including recording calls made to or by us) and any other information you provide to us.

2i. Identity Verification

To have an account with us, all users must verify their identity through our third-party integration Jumio India Pvt. Ltd. ("Jumio"). By utilizing these services, you acknowledge and agree that the terms of Jumio's Privacy Policy (currently located at https://www.jumio.com/legal-information/privacy-policy/jumio-corp-privacy-policy-for-online-services/ will govern Jumio's use of such information, and you expressly agree to the terms and conditions of Jumio's Privacy Policy. Further, you expressly grant Jumio the right, power, and authority to access and transmit your information as reasonably necessary for Jumio to provide the identity verification, ID verification, and information extraction to us.

2j. Web Beacons

We may also use a technology called web beacons to collect general information about your use of our Platform and your use of special promotions or newsletters. The information we collect by web beacons allows us to statistically monitor the number of people who open our emails. Web beacons also help us to understand the behavior of our customers and users.

2k. Collecting Information About Your Physical Location

When you use our Platform, we may collect and process information about your actual physical location. We use several technologies such as GPS and IP tracking to determine your location. These technologies may also give us information about nearby cell towers, Wi-Fi access points, and other devices.

2l. Chat Software or Contact Forms

Our Platform contains chat software or contact forms that enable visitors to communicate with us live online or offline by email. In some cases, visitors can communicate with us without buying our products and services. When you use our chat software or contact forms, we may collect some or all the following information: your email address, first name, last name, location, and any other information you willingly choose to give us. You should limit the information you give to us to one that is necessary to answer your questions.

2m. Google Ad and Content Network

Third-party vendors, including Google, use cookies, pixels, and other technologies to serve ads based on a user's past visits to our Platform. These technologies are also used to track your activities on our Platform and other websites, including the web pages that you visited, the ads or content that you clicked on, any items you may have purchased, and the search terms you used to deliver tailored advertising to you. Users may opt out of the use of Google’s cookies for interest-based advertising by visiting http://www.aboutads.info/choices/. For European users visit http://www.youronlinechoices.eu

2n. Google Analytics

Our Platform uses Google Analytics to collect information about the use of our Platform. Google Analytics collects information from users such as age, gender, interests, demographics, how often they visit our Platform, what pages they visit, and what other websites they have used before coming to our Platform. We use the information we get from Google Analytics to analyze traffic and improve our marketing, advertising, and Platform. We do not combine the information collected using Google Analytics with PD. You can prevent Google Analytics from using your information by opting out at this link: https://tools.google.com/dlpage/gaoptout

2o. Google Remarketing

Our Platform uses a remarketing advertising service. Our remarketing service is provided by Google and other companies that show our ads on websites across the Internet. With remarketing, you may see ads for our products you have previously looked at. As an example, suppose you visit a website that sells computers, but you do not buy a computer on your first visit. The website’s owner might like to encourage you to revisit their website and buy a computer by showing you their ads again on other websites that you visit. We use remarketing for similar purposes. For this to happen Google will read a cookie that is already in your browser or place a cookie in your browser when you visit our Platform or other websites using remarketing. You can opt-out of Google’s use of cookies and remarketing at this link https://support.google.com/ads/answer/2662922?hl=en or you can opt-out using the Network Advertising Initiative opt-out page at http://optout.networkadvertising.org/#!/.

2p. Facebook Remarketing

Third parties, including Facebook, may use first-party cookies, third-party cookies, web beacons, and other storage technologies to collect or receive information from our Platform and elsewhere on the Internet, and use that information to provide measurement services and target ads. With Facebook remarketing, you may see our ads on Facebook after you have used our Platform. For this to happen Facebook uses unique cookies that are activated and placed in a visitor’s browser when they land on a webpage. To opt-out of Facebook’s collection and use of information for ad targeting visit https://www.facebook.com/help/568137493302217

2q. What Happens If You Don’t Give Us Your PD

If you do not provide us with enough PD, you will not be able to create an account.

3. Retaining and Destroying Your PD Including Biometric Information

We never collect, use or store fingerprint images in our system, we generate a hash that represents your fingerprint. We use hashes to identify and authorize which payment information (bank accounts, credit cards, and cryptocurrencies) you want to use to pay for your purchase and to protect you against payment fraud at checkout when buying products or services at brick-and-mortar locations. Fingerprint scans will be encrypted and stored along with other personal data (PD) according to our privacy notice provision about retaining and destroying your PD

We retain information that we collect from you (including your PD) only for as long as we need it for legal, business, or tax purposes. Your information may be retained in electronic, paper, or a combination of both forms. When your information is no longer needed, we will destroy, delete, or erase it, OR within 3 years of your last interaction with our company, whichever occurs first.

4. How Your Information is Used and Shared

We use the information we receive from you to:
provide our products and services you have requested or purchased from us;

personalize and customize our content;
send you transactional information;
make improvements to our Platform;
contact you with updates to our Platform;
conduct research and analytics;
resolve problems, disputes, and comply with applicable laws;
contact you with marketing and advertising that we believe may be of interest to you.

4a. Communications and Emails

When we communicate with you about our Platform, we will use the email address you provided when you registered as a user or customer. We may also send you emails with promotional information about our Platform or offers from us or our affiliates unless you have opted out of receiving such information. You can change your contact preferences at any time through your account or by contacting us using the contact information at the top of this privacy notice.

4b. Sharing Information with Third Parties

We do not sell or rent your PD to third parties for marketing purposes. However, for data aggregation purposes we may use your NPD, which might be sold to other parties at our discretion. Any such data aggregation would not contain any of your PD. At times, we give your PD to third-party service providers whom we hire to provide services to us. These third-party service providers may include but are not limited to payment processors, web analytics companies, advertising networks, call centers, data management services, help desk providers, accountants, law firms, auditors, shopping cart and email service providers, and shipping companies.

4c. Text Messaging, SMS, Push Notifications, Telephone Calls, and Email

If you provide an email address, mobile telephone number, or landline telephone number to us, you are giving your express consent and authorize us or a third-party to contact you by using any of these communication methods. You are not required to give us your consent to contact you through these communication methods. However, withholding your consent may interfere or prevent us from providing some or all of our services to you. You can stop receiving emails, text messages, push notifications, and telephone calls at any time by contacting us or using one of our opt-out methods.

4d. Legally Required Releases of Information

We may be legally required to disclose your PD if such disclosure is (a) required by subpoena, law, or other legal processes; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our terms and conditions; (d) necessary to protect us from legal action or claims from third parties, including you and or other users; or (e) necessary to protect the legal rights, personal and or real property, or the personal safety of our company, users, employees, and affiliates.

4e. Disclosures to Successors

If our business is sold or merges in whole or in part with another business that would become responsible for providing our Platform to you, we retain the right to transfer your PD to the new business. The new business would retain the right to use your PD according to the terms of this privacy notice as well as to any changes to this privacy notice as instituted by the new business. We also retain the right to transfer your PD if our company files for bankruptcy and some or all of our assets are sold to another individual or business.

4f. Community Discussion Boards, Blogs, or Other Mechanisms

Our Platform may offer the ability for users to communicate through online community discussion boards, blogs, or other mechanisms. If you choose to post on these discussion mechanisms, you should use care when exposing any PD, as such information is not protected by our privacy notice nor are we liable if you disclose your PD through such postings. Also, PD which you post on our Platform for publication may be available worldwide on the Internet. We cannot prevent the use or misuse of such information by others.

5. Updating Your PD

You can update your PD using services found on our Platform. If no such services exist, you can contact us using the contact information found at the top of this privacy notice and we will help you. However, we may keep your PD as needed to enforce our agreements and to comply with any legal obligations.

6. Protecting The Privacy Rights of Third Parties

If any postings you make on our Platform contain information about third parties, you agree to make sure that you have permission to include that information. While we are not legally liable for the actions of our users, we will remove any postings about which we are notified if such postings violate the privacy rights of others.

7. Do Not Track Settings

Some web browsers have settings that enable you to request that our Platform not track your movement within our Platform. Our Platform does not obey such settings when transmitted to and detected by our Platform. You can turn off tracking features and other security settings in your browser by referring to your browser’s user manual.

8. Links to Other Websites

Our Platform may contain links to other websites. These websites are not under our control and are not subject to our privacy notice. These websites will likely have their own privacy notices. We have no responsibility for these websites, and we provide links to these websites solely for your convenience. You acknowledge that your use of and access to these Platforms are solely at your risk. It is your responsibility to check the privacy notices of these Platforms to see how they treat your PD.

9. Protecting Children’s Privacy

Even though our Platform is not designed for use by anyone under the age of 18, we realize that a child under the age of 18 may attempt to access our Platform. We do not knowingly collect PD from children under the age of 18. If you are a parent or guardian and believe that your child is using our Platform, please contact us. Before we remove any information, we may ask for proof of identification to prevent malicious removal of account information. If we discover that a child is accessing our Platform, we will delete his/her information within a reasonable period of time. You acknowledge that we do not verify the age of our users nor have any liability to do so.

10. Our Email Policy

You can always opt-out of receiving email correspondence from us or our affiliates. We will not sell, rent, or trade your email address to any unaffiliated third-party without your permission except in the sale or transfer of our company, or if our company files for bankruptcy.

11. Our Security Policy

We have built our Platform using industry-standard security measures and authentication tools to protect the security of your PD. We and the third parties who provide services to us also maintain technical and physical safeguards to protect your PD. Unfortunately, we cannot guarantee the prevention of loss or misuse of your PD or secure data transmission over the Internet because of its nature. We strongly urge you to protect any password you may have for our Platform and not share it with anyone.

12. Use of Your Credit Card

You may have to provide a credit card to buy products and services from our Platform. We use third-party billing services and have no control over them. We use commercially reasonable efforts to ensure that your credit card number is kept strictly confidential by using only third-party billing services that use industry-standard encryption technology to protect your credit card number from unauthorized use. However, you understand and agree that we are in no way responsible for any misuse of your credit card number.

13. Changes to Our Privacy Notice

We reserve the right to change this privacy notice at any time. If our company decides to change this privacy notice, we will post those changes on our Platform so that our users and customers are always aware of what information we collect, use, and disclose. If at any time we decide to disclose or use your PD in a method different from that specified at the time it was collected, we will provide advance notice by email sent to the email address on file in your account. Otherwise, we will use and disclose our users’ and customers’ PD in agreement with the privacy notice in effect when the information was collected. In all cases, your continued use of our Platform, services, and products after any change to this privacy notice will constitute your acceptance of such change. If you have questions about our privacy notice, please contact us through the information at the top of this privacy notice.

Customer Terms of Use

Business Terms of Use

P10

P11

P12

P13

Intellectual Property